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Shipping & Returns

We primarily ship via UPS Ground. We offer FREE UPS Ground Shipping on all orders of $60 or more in the contiguous 48 US States. Some packages may ship USPS Priority Mail as well. For Returns, Please scroll down to the bottom of this page.

Same Day Shipping! Place your order by 4 p.m. CST (Mon-Fri) and your order will ship same day!

Delivery Time and Cost:

Our goal is to get your products shipped as soon as possible. Orders received by 4.00 p.m. CST are processed on the same business day. All orders placed after 4:00 p.m. CST are processed on the following "business day". Orders received on non-business days (Saturday, Sunday and Holidays) are processed on the following business day. Please refer to the shipping rate table below for more details. Also, please use the color coded UPS Standard Shipping Transit-Time Map located below on this page to get your actual delivery time.

STANDARD SHIPPING - 4 to 5 Day Delivery. Shipped via UPS Ground * 48 Contiguous States
Purchase AmountShipping Cost
$00.01 to $29.99$5.95
$30.00 to $59.99$6.95
$60.00 and aboveFREE Shipping! - UPS Ground
*Note: Orders below $30 amount may be shipped via USPS Priority Mail


EXPRESS SHIPPING - 2 Day Delivery. Shipped via UPS 2nd Day Air *
Purchase AmountShipping Cost
$00.01 to $29.99$19.95
$30.00 to $59.99$29.95
$60.00 to $89.99$39.95
$90.00 to $149.99$59.95
$150.00 to $209.99$79.95
$210.00 to $299.99$99.95
$300.00 and up$119.95
*Note: Some orders may be shipped via USPS Express Mail


STANDARD SHIPPING - Alaska, Hawaii, Puerto Rico & Military States. Shipped via USPS Priority Mail
Purchase AmountShipping Cost
$00.01 to $29.99$7.95
$30.00 to $74.99$12.95
$75.00 to $124.99$21.95
$125.00 and up$31.95


UPS Ground Standard Shipping Transit-Time Map: LA PLATA, Missouri 63549.
Business days are Monday to Friday. Please note that order shipping (processing) day MUST NOT be counted in the delivery time. For example; if the order ships on the 1st Feb. then your first day of transit will be 2nd Feb. and so on.


Returns:

Train Party stands 100% behind your order! If for any reason you are not satisfied with our train party favors, please return it within 30 days from the date of purchase for a full refund of the purchase price. Merchandise must be returned in salable condition. Returnable items must be un-opened and in original condition. Please note that shipping charges are not refundable. The original shipping charges associated with the returned item(s) will be deducted from the refund amount unless the return was due to our error (you received an incorrect or defective item, etc.).

Send returns with a copy of your invoice or packing slip to the following address:

TrainParty.com
ATTN: RETURNS DEPT.
100 E Benton St.
La Plata, MO 63549


International Shipping:

Due to the manufacturer's restrictions, we are unable to ship certain train merchandise outside of the United States. Please call us at 714.882.4130 to see what items can be shipped to your country. We cannot accept responsibility for any orders confiscated or seized by foreign customs or governments, and all import duties, tariffs and taxes are the responsibility of the customer. The actual shipping rates are determined according to destinatione, product weight, service type, etc. The shipping rates are include shipping, handling, and insurance fees.


Contact Information:

We value your opinions. If you have comments or questions about our store, please call us at 1-800-761-4294 or write to us at the following address:

TrainWeb Inc. DBA TrainParty.com
100 E Benton St.
La Plata, MO 63549.

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Need Help? Questions? Call Us Toll Free: 1.800.761.4294   OR 714.882.4130

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